Help Center
Help Center
The Student Experience
The Student JourneyStep 1: Start formStep 2: Registration FormStep 3: Photo ID (optional)Step 4: Set an AppointmentThe Student Dashboard
Getting to Know Your Student Dashboard
Logging in to Your Student DashboardCreating or Changing an AppointmentUpdating/Editing Your Basic InformationViewing Your Achievments, Attendance, and CoursesViewing Your Test ScoresDashboard MessagingTelling Your StoryUploading Photo ID and Other DocumentsApplying for a Career Certification Class
The Staff Experience
Your DashboardCustomizing Your DashboardDashboard Quick ToolsStudent Details ScreenPreparing for the Student AppointmentsExporting and Printing Appointment RostersSending a Text Reminder to a Testing Appointment GroupRecording Student Test ResultsEmailing or Texting the StudentAssigning or Changing a Student's CoursesRecording Student AchievementsAssigning a Task to a Staff Member Regarding a StudentSending a Text or Email to a Group of StudentsDashboard MessagingGetting Support

Getting Support

GETTING SUPPORT:
To submit a help ticket, select Support Tickets from the side menu. Click Submit Your Support Ticket and describe the type of help you need. Complete the required fields for your help ticket, then click Submit. You will receive a status email shortly after submission.

Was this article helpful?

Powered by Product Fruits